philvip is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your own data.
Effective Date: 1 January 2026This Privacy Policy ("Policy") is issued by philvip ("philvip," "we," "us," or "our") and applies to all personal data collected through the philvip website, mobile interface, and related services (collectively, the "Platform"). This Policy is intended to inform you, as a user or prospective user of the philvip Platform, about our data processing practices in a clear and transparent manner.
philvip processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations. By registering an account or using the philvip Platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read together with the philvip Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
philvip collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties in connection with identity verification and payment processing. The categories of personal data we collect include:
Where philvip is required by law or regulation to collect certain personal data and you decline to provide it, philvip may be unable to open or maintain your account or provide certain services.
philvip uses the personal data we collect for the following purposes:
philvip processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
philvip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by philvip are contractually required to process personal data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable data protection laws.
philvip uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain your session, and analyze Platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the philvip Platform. philvip does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.
philvip retains your personal data for as long as your account remains active and for such additional period as is required by applicable law or regulation. Specifically:
Upon expiry of the applicable retention period, philvip will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless further retention is required by a specific legal obligation or ongoing regulatory investigation.
philvip implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While philvip takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, philvip will notify you and the National Privacy Commission (NPC) of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by philvip:
To exercise any of these rights, please contact philvip's Data Protection Officer via the support channels described in Section 12 below. philvip will respond to all data rights requests within thirty (30) days of receipt, or within such extended period as permitted by applicable law.
The philvip Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. philvip does not knowingly collect personal data from individuals under the age of 21. If philvip becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be terminated.
If you are a parent or guardian and believe that a minor has registered a philvip account or provided personal data to philvip without your consent, please contact our support team immediately so that we can take appropriate action.
philvip reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, philvip will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this Policy indicates when it was last updated. Your continued use of the philvip Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or philvip's data processing practices, please contact our Data Protection Officer. Our DPO is responsible for overseeing philvip's compliance with the Data Privacy Act of 2012 and can be reached through the following channels:
You may contact philvip support and the Data Protection Officer via the live chat feature available inside your philvip account dashboard, or by email at [email protected]. Please include "Privacy Request" in the subject line of your email and provide your registered account email address and a clear description of your request.
philvip aims to acknowledge all privacy-related requests within seventy-two (72) hours and to resolve them within thirty (30) days. Complex requests may require additional time, in which case philvip will inform you of the expected timeline.
Six commitments philvip makes to every Filipino player regarding their personal data.
philvip does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate the platform and comply with Philippine regulations.
philvip processes all personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the regulations of the National Privacy Commission.
All data transmitted between your device and philvip is protected by TLS encryption. Sensitive data at rest, including financial records and identity documents, is stored in encrypted form.
philvip tells you exactly what data we collect, why we collect it, and who we share it with. No hidden data practices. You can request a copy of your personal data at any time through our support team.
Under the DPA 2012, you have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing and withdraw marketing consent at any time.
philvip strictly enforces the 21+ age requirement. We do not knowingly collect data from anyone under 21. Any account found to belong to a minor is terminated immediately and all associated data deleted.